Shipping policy

All orders are processed within 2–5 business days.

Custom or personalized artworks may require additional production time, which will be noted on the product page.
You will receive a shipping confirmation email with tracking information once your order is dispatched.

We ship worldwide from Switzerland.

Delivery times may vary depending on customs, local postal services, and holidays.

Shipping costs are calculated at checkout based on your location, the size, and weight of the order.

Exact fees will be displayed before payment.

For international orders outside Switzerland:

Customers are responsible for any customs duties, taxes, or import fees charged by their country.
These fees are not included in the product price or shipping cost.

All items are carefully packaged to ensure safe delivery.
Fragile items, prints, and original artworks are well-protected during shipping.
Please inspect your package upon arrival and contact us immediately if there are any damages or missing items: support@kaughtonkanvas.ch

Tracking information is provided for all orders whenever possible.
International tracking updates may take longer depending on the local postal service.

We are not responsible for delays, losses, or damages caused by the carrier once the package leaves our warehouse.
If your package is lost or damaged, contact us at support@kaughtonkanvas.ch, and we will assist you in filing a claim with the shipping provider.

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